In the Select a reason dropdown list, choose the reason you’re closing the account.Creating a Skype account is an easy way to talk with your friends and families.Make sure you’re signed in with the account you want to close. At this point, all Skype subscriptions should be canceled and all recurring payments cleared, allowing you to contact Skype Customer Service and let them know you want to close your account.If you’re using auto-recharge to automatically top-up your Skype balance when needed, go to Account Details, then Billing & Payments, then Turn Off on the Auto-Recharge tab right next to Status.Your Skype Number will remain active until its expiration date, after which Microsoft will reserve your Skype Number for 90 days. Select Skype Number in the Manage Features section, then click Settings and then click Cancel Skype Number. If you bought a Skype number where people can call you, it’s worth canceling it before closing your account.Complete the online cancellation and refund form or chat live with Skype support staff. NB: If you’d like to request a refund for any unused Skype subscriptions, now might be your chance. In your web browser, navigate to your payments using the blue bar on the left, simply select the subscription you want to cancel and click Cancel Subscription, and then thanks, but no thanks, I still want to cancel. You will need to cancel any Skype subscription or recurring payments.If you get a message that you can’t unlink the two accounts, contact Skype Support here. NB: You can only unlink your accounts a limited number of times.
If you don’t unlink your Microsoft account from your Skype account, both accounts will be deleted at the same time. Deleting your Skype account is a multi-step process that must be followed carefully to avoid accidentally deleting your entire Microsoft account. In fact, there is no option to delete my account in the Skype mobile or desktop app. Skype does not make it easy for its users to delete their accounts.
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